Certifications
Transitus Group
Our translation agency is proud to hold one of the most coveted certifications, the ISO 17100 Translation quality standard. This certification specifies the requirements of all aspects of the translation process directly affecting the quality and delivery of the service. From the professional qualifications and skills of all resources involved in the translation project, to all standards of the different production steps: pre-production, production process and post-production. Moreover, Transit Us Group also holds the following certification: ISO 9001 – Quality management, ISO 14001 – Environmental management systems and ISO 27001 – Information security.
ISO 9001 Quality management
Transitus Group adopts a quality management system compliant with the requirements of ISO 9001. Specifically, the company:
A. has developed a quality management system catered to its products and processes and suitable for the purposes of accreditation.
B. analyses and understands the needs and expectations of its clients, as well as the legal and regulatory requirements of its products. D. has defined and manages the processes necessary to achieve the expected results (compliant products and enhanced client satisfaction). E. has guaranteed the availability of the resources necessary to support its activities and monitor its processes. F. monitors and keeps under control the defined characteristics of the product. G. works to prevent non-conformities and adopts improvement measures designed to: 1. resolve any non-conformities that may arise (including product non-conformities identified after delivery); 2. analyse the causes of the non-conformities and implement corrective actions to prevent their re-occurrence. 3. manage client claims. H. has performed a thorough internal audit and management review. I. monitors, measures and continuously improves the efficiency of its quality management system.Read all
ISO 27001 Information security
Standard ISO/IEC 27001, Information technology – Security techniques – Information security management systems – Requirements.
An international standard that defines the requirements for the implementation and management of an Information Security Management System (ISMS), which includes aspects of logical, physical and organisational security.
ISO 17100 Translation quality standard
The ISO 17100 quality standard “sets out provisions for translation service providers (TSP) in relation to the management of core processes, minimum qualification requirements, the availability and management of resources, as well as necessary actions for the delivery of a quality translation service.”
A translation service provider is a person or organisation that provides professional translation services. The international quality standard ISO 17100:2015 “specifies requirements for all aspects of the translation process directly affecting the quality and delivery of translation services:” Translation + independent revision (bilingual editing) Similarly to the previous UNE EN-15038 quality standard, the most important aspect of the ISO 17100 quality standard is the definition of the translation process, wherein translation in its strictest sense is just one part of the process and does not guarantee quality unless a revision is carried out by a second translator. The standard also clearly defines the professional skills of each participant in the translation process, namely translators, revisers and project managers. The necessary translator skills defined in the ISO 17100 standard include competence in translation, textual and linguistic competence in both the source and target languages, competence in research, in the acquisition of information and its elaboration, cultural competence, technical and sector-based competence. All ISO 17100:2015 certified translation services must include translation and revision (bilingual editing) as a minimum. Professional skills of translators and revisers The quality standard obliges translation companies to work exclusively with translators able to provide documentary evidence that they satisfy at least one of the following criteria: Qualifications in Translation have different names in different countries. “Language studies” or “Modern languages” etc., are considered to be such qualifications. Revisers or bilingual editors, in addition to satisfying one of the above three criteria, must also have experience in the field of translation or revision in the specialised field in which they work as a reviser.Read all
ISO 14001 Environmental management systems
ISO 14001 is the recognised standard for the certification of an Environmental Management System.
Based on the “Plan-Do-Check-Act” methodology, it provides a systematic framework for the integration of practices designed to protect the environment, prevent pollution, reduce the quantity of waste and the consumption of power and materials.
Code of Ethics
The Transitus Code of Ethics: clear rules to work better
Since 19th September 2016, Transitus has adopted a Code of Ethics, that is, a set of shared and well-defined behavioural rules that all parties involved in the working process must respect in order to work as best they can in all situations, particularly when collaborating with large structured companies. We are the first company in Italy to have adopted this type of Code, of which we are very proud. Generally speaking, ethical conduct means acting in a way that is guided not by opportunism, but rather by the genuine desire to achieve virtuous objectives together with other people (and not through them). Building and maintaining a healthy work relationship with both our clients and suppliers is essential in developing rewarding and long-lasting collaborations for all involved. We demand ethical behaviour by ourselves and the people we deal with, on both a personal and professional level, in order to continuously strengthen our company image.Read all
Thanks to the Code of Ethics, every person involved in the process, from our remote translators to the company executives, is able to act in accordance with specific company guidelines without the fear of making a mistake or damaging the client or company image.
What does ethical conduct mean?
The principles inspiring our Code of Ethics: honesty, integrity, transparency and innovation